Shipping policy
Shipping Policy – PrimeCart
Thank you for shopping with PrimeCart. We are committed to delivering your orders quickly and efficiently across Saudi Arabia.
📦 Shipping Coverage
We currently ship to all major cities and regions within the Kingdom of Saudi Arabia (KSA).
⏱ Processing Time
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All orders are processed within 1–2 business days.
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Orders are not processed or shipped on weekends or public holidays.
🚚 Delivery Time
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Estimated delivery time: 3–7 business days depending on your location.
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Remote areas may take slightly longer.
💰 Shipping Charges
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Free Shipping on selected products or promotional offers.
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Standard shipping charges may apply depending on the product and location.
💳 Cash on Delivery (COD)
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We offer Cash on Delivery (COD) across Saudi Arabia.
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Please ensure you have the exact amount ready at the time of delivery.
📍 Order Tracking
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Once your order is shipped, you will receive a tracking number via SMS or email.
❗ Delivery Issues
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If you are unavailable at the time of delivery, our courier partner will attempt re-delivery.
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In case of incorrect address or unreachable customer, the order may be cancelled.
⚠️ Delays
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Delivery may be delayed due to unforeseen circumstances such as weather, courier issues, or high order volume.
📞 Contact Us
If you have any questions about your order, feel free to contact our support team.
Thank you for choosing PrimeCart!