Shipping policy

Shipping Policy – PrimeCart

Thank you for shopping with PrimeCart. We are committed to delivering your orders quickly and efficiently across Saudi Arabia.

📦 Shipping Coverage

We currently ship to all major cities and regions within the Kingdom of Saudi Arabia (KSA).

⏱ Processing Time

  • All orders are processed within 1–2 business days.

  • Orders are not processed or shipped on weekends or public holidays.

🚚 Delivery Time

  • Estimated delivery time: 3–7 business days depending on your location.

  • Remote areas may take slightly longer.

💰 Shipping Charges

  • Free Shipping on selected products or promotional offers.

  • Standard shipping charges may apply depending on the product and location.

💳 Cash on Delivery (COD)

  • We offer Cash on Delivery (COD) across Saudi Arabia.

  • Please ensure you have the exact amount ready at the time of delivery.

📍 Order Tracking

  • Once your order is shipped, you will receive a tracking number via SMS or email.

❗ Delivery Issues

  • If you are unavailable at the time of delivery, our courier partner will attempt re-delivery.

  • In case of incorrect address or unreachable customer, the order may be cancelled.

⚠️ Delays

  • Delivery may be delayed due to unforeseen circumstances such as weather, courier issues, or high order volume.

📞 Contact Us

If you have any questions about your order, feel free to contact our support team.


Thank you for choosing PrimeCart!